Should we be dropping any messaging for MyGCAL and that number or continue to promote with 988?

Rollout Process
Written By Bryan Leavoy

Georgia is continuing to use both 988 and GCAL (1-800-715-4225) as options for Georgians to reach out in a crisis when experiencing a crisis related to suicidal thoughts, behavioral health, or an intellectual/developmental disability. 988 is an easy-to-remember number that we hope continues to encourage greater access, while GCAL is an existing number many Georgians and providers are already familiar with. We will continue to use both numbers and respond to calls from 988 and GCAL.

Moving forward, we are only promoting 988 for calls and texts and 988lifeline.org for chat.

Bryan Leavoy
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People seem to know when to call 911 vs 988, now we need to think about how this informs co-response planning. Are we able to obtain detail on the sampling group used in the 988-awareness survey?
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Have we increased our billing for crisis services through Medicaid or private insurance?