What is the average call time for 988 calls not requiring the dispatch of a crisis team?
The average call time for all calls is about 10 minutes.
If you or someone else is in distress, feel like there may be a risk of suicide, or having a crisis related to mental health, substance use, or a developmental disability, Call or Text 988 or visit 988lifeline.org. The 988 phone line serves all languages. If at any time you or someone else is in danger, dial 911.
The average call time for all calls is about 10 minutes.