Georgia Parent Support Network 988 Listening Sessions Report
We are pleased to present the results of listening sessions and surveys conducted with parents and children across Georgia to assess awareness of the 988 line and authored by the Georgia Parent Support Network(GPSN). Twelve chapters participated in listening sessions, each with at least 10 participants.
We invite you to review the executive summary below for a concise overview of the study's key findings and to gain insights into the existing awareness levels of the 988 program in these areas. You can also find additional Statewide Awareness Level Reports here.
Executive Summary
Objective:
Georgia Parent Support Network (GPSN) was engaged by Lexicon Strategies to enhance awareness and understanding of the 988 Crisis Suicide Prevention Line among children and families throughout Georgia.
This initiative involved hosting listening sessions and distributing surveys to collect qualitative insights and address barriers to accessing the 988 service.
Authored by: Georgia Parent Support Network (GPSN)
Methodology: Listening sessions and surveys were conducted with parents and children across Georgia to assess awareness of the 988 line. Twelve chapters participated in listening sessions, each with at least 10 participants.
Key Findings:
Awareness Levels: Most participants had limited or no awareness of 988.
Barriers: Language, cultural stigma, lack of coordination between 911 and 988, staffing shortages, and concerns about long wait times.
Stigma: Significant stigma surrounding mental health, particularly in non-English-speaking communities.
Top Recommendations:
Increase the visibility of 988 through schools, community centers, and healthcare settings.
Enhance infrastructure and hire more staff for 988.
Provide culturally sensitive outreach and language support.
Top Things to Watch Out For: Coordination issues between 911 and 988, and misconceptions such as fear of being involuntarily committed or arrested for using the 988 service.
Surprising Findings: Many parents were afraid that calling 988 might result in children being taken away by social services.
Important Note: School-based outreach and youth engagement are crucial for improving awareness.
To read the full findings please download the full report.
